I recently ordered and received the items. With the two fuel filter brackets missing, submitted contact 5/6 and Evil responded 5/7 overnight. I responded with pics as well.
I also need to return the fuel cell. How do we do this I also submitted a contact for this but no response yet.
I was hoping to have this installed this weekend, guess not…
Hi Sir,
Thanks for reaching out, and I’m really sorry to hear about the missing brackets and the delay — that’s not the experience we aim to deliver.
As for the fuel cell return, I apologize if your request hasn’t been answered yet. I’ll personally make sure this gets prioritized. You’ll receive return instructions within the next 24 hours.
Thanks for your patience and for being part of the Evil Energy community — we appreciate you.
Best regards,